Thoughts on the PTOTD

You’ve all read the blogs. You’ve watched the videos. Hell, some of you have watched your colleagues achieve this.
And yet, you still struggle to say no. The reason you struggle is not because you don’t know how to say no… it’s probably because the other person knows how to get to a yes.

And that is something you won’t find in books or articles. How to combat the ninjutsu of ‘getting to a yes’ when you really want to say no. That comes from experience.