Thoughts on the PTOTD
Keep your ego aside. The ability to say ‘I don’t know’ is critical to the success of the product function. You have to know when to bullshit and when to admit defeat. Note that saying ‘I don’t know’ doesn’t mean you give up! It only means that right now, as of that moment, you’re not in a position to answer. The ‘I don’t know’ has to be followed by ‘but I’ll find out by X date/in X hours’.